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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It worked out for me to get a new one
PennyMac made the process very easy and quick.
The entire team from initial contact with Matt through to closing was awesome. Kayla was great and timely. Matt was awesome as well in answering all out questions and was patient and responsive. It’s been a great experience
She did a great job
There was multiple requests for the same documents I had already submitted. I’d have to call in and refer whichever loan officer I was speaking with to my file of uploaded documents to have them submit it. This happened on multiple occasions.
Professional staff and got a better rate than competitors. Closed quickly.
The loan process was easy and all questions were answered professionally and timely. They made me feel comfortable and confident that I had made the right choice by choosing PennyMac over the other mortgage companies. All details of the loan process was explained and communicated with clarity. Great company so far. I will definitely refer them to others.
I was asked multiple times for the same documentation that I had already provided. I proposed a couple of questions to which only part of the answer was received but was ultimately answered at closing. Zanetta did a pretty decent job of responding but the overall process was perceived to be somewhat “clunky”. Maybe I just have high expectations. I was also informed that pay off checks we going to be sent to our creditors but they arrived on my door step via FedEx with no notification. $30K in checks with no heads up and no s... read more
Mariela , Was awesome to work professional and extremely polite and kept me in the loop of the loan progress.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,141 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.