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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication by phone instead of electronic emails.
Nothing to add
The appraisal came in lower than lower because the downstairs was given $0 value. I couldn't rebuild the downstairs for $0. This impacted my loan amount. This is no reflection on Joseph Gallo but I would recommend to stop using the appraiser.
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I had a great experience with PENNYMAC team. Fast,accurate and made it easy with the transaction
Everything we asked for was answered, and everything that was required of us was communicated efficiently. The process went very smoothly, and we are very satisfied with the services.
Great communication
Overall the process was easy. There was one miscommunication that caused us to spend $200 on a termite inspection that we didn't need, but other than that everything went well.
Sandi was great. But the other staff (Nicholas) poorly communicated what needed to happen, didn’t follow through on what they said and didn’t give the credit they assured me. Lesson learned: to have staff provide assurance in writing. Last time I work with Pennac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,797 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.