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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process took longer than expected but my loan processor Britnee Valles was awesome and kept me informed of everything.
Everyone were very nice and helpful, thankyou BC
Front the very beginning everyone was helpful. Made the whole process so much easier.
Lattice was very clear and responsive to all the questions we had. She stayed in constant communication and made the refinance process very easy. I would recommend her to anyone going through the refinance process.
The process went very smoothly it was almost too easy. Angel was awesome and I really appreciated her help the whole way through all the way up start to close.
Veronica was very nice and pleasant to speak with, every time we spoke on the phone was beneficial. I wish there had been more communication about what was needed from each document requested. I had to call in or email back questions many times, and often times send back documents more than once. Overall it was a positive experience as we were able to close the loan. However, one piece of advice in general (not directly for Veronica) would be to provide a document at the beginning of the process that outlines what documents ... read more
Thanks for your prompt service to get all the loans closed in such a short time period. I appreciate it very much. Thanks!
Grace was both professional and personable. She was able to keep the process moving and answer all of my questions while being proactive in the process. I found all of the PennyMac personnel in the lending process to be very helpful and concise during the entirety of the lending/loan process.
The guy that did the veteran administration inspection messed up by saying on the application we needed a water test but Anna Chen straightened out that problem for the loan to go through smoothly. Thank you and kudos to Anna Chen!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,101 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.