PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,143 reviews
Select a rating
Randy S.'s profile image
Randy S. 
on Birdeye

2 years ago

Everyone I dealt with was exceptional all my questions were answered without hast and continued contact fantastic, If Mr Marlow said he was going to do something it was done. I could have had a lower rate but the service I’ve had with Pennymac made me stay with them, 

Janelle T.'s profile image
Janelle T. 
on Birdeye

2 years ago

Brianna was great to work with. She handled all questions timely and listened to all I had to say. Great service by Brianna Koke. 

Stanford J.'s profile image
Stanford J. 
on Birdeye

2 years ago

Very precise and prompted service I was very please with the team at pennymac and would recommend them to anyone looking for home loan 

Matthew E.'s profile image
Matthew E. 
on Birdeye

2 years ago

Payment and interest rate is lower 

Elaine N.'s profile image
Elaine N. 
on Birdeye

2 years ago

Thank you! It took awhile to close, several people left positions and new employees took spots. I feel it delayed the process. Quite a few of the employees were well informed and had great customer service. 

Peter E.'s profile image
Peter E. 
on Birdeye

2 years ago

Excellent, courteous, knowledgable and patient. 

Laura M.'s profile image
Laura M. 
on Birdeye

2 years ago

So easy— great company to work with 

CARRIE M.'s profile image
CARRIE M. 
on Birdeye

2 years ago

I give Justin 5 stars 

LINDA C.'s profile image
LINDA C. 
on Birdeye

2 years ago

We have been PennyMac customers for years and when we decided to refinance, Joseph Gallo was our 1st go to person. He kept us informed through the whole process and directed to whoever we needed to help us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,143 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.