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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
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Fran K.'s profile image
Fran K. 
3 years ago

Everyone there at penny Mac was a joy to work with. The whole experience was fast and smooth. Great job everyone!!!! 

COREY B.'s profile image
COREY B. 
3 years ago

The process was smooth and we had excellent help along the way. 

JOSH B.'s profile image
JOSH B. 
3 years ago

Almost every person I talked to told me different things. I asked repeatedly if there were any documents that were needed from me and I was told no, yet there was, which delayed my money back another day. I will not be refinancing with penny mac again. 

Mindy B.'s profile image
Mindy B. 
3 years ago

Did great! 

Carmen N.'s profile image
Carmen N. 
3 years ago

Chaix was great! 

James W.'s profile image
James W. 
3 years ago

Be clear, when an item is received don't ask for it again. Make sure everyone is on the same page on your side and other than that everything was good. Overall I'd give the experience an 8. 

DAVID LEE S.'s profile image
DAVID LEE S. 
3 years ago

Great service. Realitively painless. 

Hector M.'s profile image
Hector M. 
3 years ago

Overall experience was outstanding. From start to finish the staff was very friendly and knowledgeable. Any question I had was answered quickly and thoroughly. If my lending agent wasn't available, someone else would always be able to help. All of this made for a smooth process with minimal stress. Thank you!! 

Jose G.'s profile image
Jose G. 
3 years ago

Very happy with the way my loan was processed and handled. I would recommend Pennymac to any one looking for a mortgage loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.