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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,143 reviews
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JOSE C.'s profile image
JOSE C. 
on Birdeye

2 years ago

The ethics and professional way to communicate and being so understandable is was what it really made it great . 

Ryan R.'s profile image
Ryan R. 
on Birdeye

2 years ago

I had problems with my loan officer not returning my calls and getting in contact with me for over a week when I called multiple times until I got in contact with Latrice. She was amazing and smoothed things over cause I was not very happy at all about the process that was happening with him. Latrice made everything go smoothly after that and was so helpful and contacted me throughout the rest of the process. I hope her management team sees this cause she deserves some recognition for her awesome work. Thanks again Latrice!! 

George O.'s profile image
George O. 
on Birdeye

2 years ago

no comment 

Aaron M.'s profile image
Aaron M. 
on Birdeye

2 years ago

Yester was wonderful and so was Tremell! 

Alison A.'s profile image
Alison A. 
on Birdeye

2 years ago

Everyone was accessible, knowledgable, prompt and thorough. Not once did a question go unanswered. Overall a great experience. 

Terri M.'s profile image
Terri M. 
on Birdeye

2 years ago

Thank you for all your help! 

JOSEPH J.'s profile image
JOSEPH J. 
on Birdeye

2 years ago

The process dragged on for longer then expected, we had to constantly contact Penngmac in reference to anything because they were not getting back to us, and we have come to find out that PennyMac did not pay the taxes they were obligated too per my mortgage and the money was in escro 

Jade J.'s profile image
Jade J. 
on Birdeye

2 years ago

Thank you! 

Ebony C.'s profile image
Ebony C. 
on Birdeye

2 years ago

The ladies that worked on our file made things so easy and smooth. We were building a home and it took 10 months to complete the process and I got everything I need and more from Bethany and Sandra. I couldn't be more pleased with the service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,143 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.