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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,144 reviews
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ROBERTO P.'s profile image
ROBERTO P. 
on Birdeye

2 years ago

I was told that I would get reimbursed for my appraisal fees and it only showed $100 on my paper work. Iwas told it would be a full reimbursement. 

John A.'s profile image
John A. 
on Birdeye

2 years ago

Good service. 

Nydia L.'s profile image
Nydia L. 
on Birdeye

2 years ago

The process was fast. Very well organized. And most importantly stressed free. Thank you all! 

Frederick G.'s profile image
Frederick G. 
on Birdeye

2 years ago

Quick, efficient and organized. Document control, review and submission process was easy to understand and execute. Loan reps and staff were friendly, courteous and professional. No problems anywhere along the way. 

Pamela V.'s profile image
Pamela V. 
on Birdeye

2 years ago

Everything was smooth. Took a little lmk get than anticipated but overall great experience 

KELLEY G.'s profile image
KELLEY G. 
on Birdeye

2 years ago

My husband and I were incredibly pleased with the entire process from start to finish. The level of care and detail, and the step-by-step instruction emails were especially useful. I always felt that I could reach out any time I had a question, and I also felt like there was a team/group of people helping us along the process. I was impressed with the level of detail that was available to every team member who was helping us along the way and when we hit a small snag it was remedied within hours. We were Impressed with the e... read more

Caitlyn M.'s profile image
Caitlyn M. 
on Birdeye

2 years ago

John and Latasha were amazing. They walked me through every step of the process. Special thanks to Latasha who was kind on my best days and my worst days. Her customer service was outstanding and consistent. Her communication was thorough and she ALWAYS followed up. 

Cody M.'s profile image
Cody M. 
on Birdeye

2 years ago

They refinanced my loan. Thanks 

Ryan M.'s profile image
Ryan M. 
on Birdeye

2 years ago

Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,144 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.