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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone was informative and helpful
Better communication
We had excellent, very fast service from start to finish. Thank you!
Better communication with realtor
Nothing to add
The appraisal came in lower than lower because the downstairs was given $0 value. I couldn't rebuild the downstairs for $0. This impacted my loan amount. This is no reflection on Joseph Gallo but I would recommend to stop using the appraiser.
Working with PennyMac and the M.A.C. team was a very a great experience. Everyone was pleasant and helpful throughout the process. It will be our pleasure to continue working with everyone at PennyMac and we won't hesitate to refer others.
Everything we asked for was answered, and everything that was required of us was communicated efficiently. The process went very smoothly, and we are very satisfied with the services.
The platform used for interfacing and submitting the loan documents and messages is helpful in providing transparency and with the support of the MAC team we were able to respond timely and accurately. The checklists help keep the process on track. The personalities of the MAC team were great as well.
PENNYMAC has a 4.5 star rating with 49,146 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.