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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,146 reviews
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Frank B.'s profile image
Frank B. 
on Birdeye

2 years ago

Everyone was informative and helpful 

CARLOS R.'s profile image
CARLOS R. 
on Birdeye

2 years ago

Better communication 

Walter F.'s profile image
Walter F. 
on Birdeye

2 years ago

We had excellent, very fast service from start to finish. Thank you! 

Corey Mcelroy S.'s profile image
Corey Mcelroy S. 
on Birdeye

2 years ago

Better communication with realtor 

Randy K.'s profile image
Randy K. 
on Birdeye

2 years ago

Nothing to add 

Raymond Johnson J.'s profile image
Raymond Johnson J. 
on Birdeye

2 years ago

The appraisal came in lower than lower because the downstairs was given $0 value. I couldn't rebuild the downstairs for $0. This impacted my loan amount. This is no reflection on Joseph Gallo but I would recommend to stop using the appraiser. 

WILLIE MCCOLLAUM J.'s profile image
WILLIE MCCOLLAUM J. 
on Birdeye

2 years ago

Working with PennyMac and the M.A.C. team was a very a great experience. Everyone was pleasant and helpful throughout the process. It will be our pleasure to continue working with everyone at PennyMac and we won't hesitate to refer others. 

Ann M.'s profile image
Ann M. 
on Birdeye

2 years ago

Everything we asked for was answered, and everything that was required of us was communicated efficiently. The process went very smoothly, and we are very satisfied with the services. 

rachael s.'s profile image
rachael s. 
on Birdeye

2 years ago

The platform used for interfacing and submitting the loan documents and messages is helpful in providing transparency and with the support of the MAC team we were able to respond timely and accurately. The checklists help keep the process on track. The personalities of the MAC team were great as well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,146 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.