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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,146 reviews
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Charlotte G.'s profile image
Charlotte G. 
on Birdeye

2 years ago

Norma and Jackie were there for me every step of the process. Everything was explained and all my questions were answered promptly. Norma made the entire process painless. She is a great asset to your team. 

Matthew H.'s profile image
Matthew H. 
on Birdeye

2 years ago

This is the second home I've purchased and financed through PennyMac. PennyMac has exceptional customer service and they guide you through the process flawlessly. I highly recommend PennyMac for your new home financing. PennyMac has a client for life in me. 

Cedrick B.'s profile image
Cedrick B. 
on Birdeye

2 years ago

Just need one person to handle process from start to finish. Have several people emailing us asking for same documentation that was already submitted. We were sent one estimate towards the end and wired the money to lawyer. Then we received another estimate final day before closing had to come up with additional $3500 dollars. Not happy with that , overall process was okay I would use Penny Mack again 

Truly B.'s profile image
Truly B. 
on Birdeye

2 years ago

Thank you so much for all the hard work 

EMONI H.'s profile image
EMONI H. 
on Birdeye

2 years ago

Ammie was very helpful and professional. Didn't have to worry about anything 

Travis C.'s profile image
Travis C. 
on Birdeye

2 years ago

Callihan was a great help in this process. The other person that was doing the process was not great. Callihan made this experience way better. 

ANDREW S.'s profile image
ANDREW S. 
on Birdeye

2 years ago

Fast and effective! 

Jennifer J.'s profile image
Jennifer J. 
on Birdeye

2 years ago

Closing on time. All documents were accurate made a smooth transaction 

Juliet O.'s profile image
Juliet O. 
on Birdeye

2 years ago

Deon was amazing and was on top of keeping me up to date in the latest information. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,146 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.