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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,146 reviews
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Chien S.'s profile image
Chien S. 
on Birdeye

2 years ago

Great experience for all the support, clear communication and easy preparison for the documents. 

Deborah S.'s profile image
Deborah S. 
on Birdeye

2 years ago

lot of repetition with documents very frustrating 

Renee D.'s profile image
Renee D. 
on Birdeye

2 years ago

both ivanna and tommy were very pleasant and easy to work with 

Danae S.'s profile image
Danae S. 
on Birdeye

2 years ago

Time management and managing various processes needs improvement. 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

2 years ago

Refinancing with PennyMac was quick and easy and I had no issues. My loan officer kept in contact with me on a weekly basis and answered all my questions with no hesitation. I have been with Penny Mac since 2015 and I've never had an issue with them they have always been very dependable and accommodating. 

Timothy Downey J.'s profile image
Timothy Downey J. 
on Birdeye

2 years ago

no complaints 

CARLEEN P.'s profile image
CARLEEN P. 
on Birdeye

2 years ago

Everyone was so nice and very helpful. 

Sergio O.'s profile image
Sergio O. 
on Birdeye

2 years ago

De'Loria and Mike made the process fairly easy to navigate. I know all are busy, and at times we would not hear from De'Loria until the following day. Which is fine, but Mike also went above and beyond and was always available. Both helped immensly! 

Jeremy C.'s profile image
Jeremy C. 
on Birdeye

2 years ago

The entire process was exceptional, and I received all of the information needed to close in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,146 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.