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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were constantly having to call for updates and no one would get back to us. The appraisal was ordered far too late and we were within hours of not closing on time. Overall, this experience has convinced me to go with another company for a future mortgage and to actively warn people against using this company.
Fast and manageable process. PennyMac and their employees made it as easy as possible on me to complete the process. Online portal made it easy to sign , upload and update documents in real time.
Response time was great. Communication was clear.
Everyone was pretty helpful/patient with me.
Quick, fast, accurate
Sandra is great every attentive to my needs and questions. I sold my home April 15 was stressed if my new home closing would happen on the same day. She worked hard and made this happen so I didn’t have get storage unit for my stuff and find place to stay with 2 dogs. She kept saying we can make this happen and she did. I am truly great full for having her as my loan officer.
The process was relatively painless
thank you for everything
My only issue I had was Anna was very difficult to get a hold of at the beginning of the loan process, but after I did reach her and she answered all my questions, the process was more or less seamless from there on out.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,105 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.