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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,149 reviews
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JOHN S.'s profile image
JOHN S. 
on Birdeye

2 years ago

As always my experience with Pennymac was fantastic. From the start with the application to the final closing. All questions answered in a timely fashion. Closing was super quick and ever was finalized within 2 business days of closing. 

James B.'s profile image
James B. 
on Birdeye

2 years ago

nice job on every 

Marc D.'s profile image
Marc D. 
on Birdeye

2 years ago

For a few years every mortgage company wouldn’t work with us because of our loan we had with our solar panel company. It was a second mortgage technically and no one would allow us to bundle that loan into one house loan. However, PennyMac was able to help us out!! We are grateful for the experience and opportunity to refinance with PennyMac. 

David H.'s profile image
David H. 
on Birdeye

2 years ago

I had multiple individuals ask for the same information. Signing a document was a struggle 

Kenneth F.'s profile image
Kenneth F. 
on Birdeye

2 years ago

Pam was awesome !! 

Kathleen M.'s profile image
Kathleen M. 
on Birdeye

2 years ago

Great experience 

Rhea F.'s profile image
Rhea F. 
on Birdeye

2 years ago

Everyone was professional and pleasant. Some responses on emails took 2-3 days, however PENNYMAC was ensuring they got the accurate answers and correct documents I needed. I had a great experience overall with my refinance. Thank you! 

John M.'s profile image
John M. 
on Birdeye

2 years ago

Krystal Fuentes is a kind, knowledgeable and professional representative whom kept me informed throughout the loan / cash-out process. 

Tammy B.'s profile image
Tammy B. 
on Birdeye

2 years ago

The process from beginning to end was so smooth and quick. Kristina contacted me weekly with updates. She was knowledgeable and very kind. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,149 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.