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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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Sherie Van E.'s profile image
Sherie Van E. 
3 years ago

Very positive experience! 

Julia H.'s profile image
Julia H. 
3 years ago

Very pleased with the whole. For being able to do everything online was great!! 

jeffry v.'s profile image
jeffry v. 
3 years ago

Full knowledge of the process and the closing date that was scheduled for me 

Joseph P.'s profile image
Joseph P. 
3 years ago

The loan rate and terms could not be beat. Veronica was helpful and responsive but the size of Penny Mac makes it difficult to have an experience that feels personal. 

Danielle D.'s profile image
Danielle D. 
3 years ago

The title company told me they could set dual signings at 2 different locations. The day before closing, the notary called to confirm the date and time and said she would not go to 2 different places for signatures. I was very disappointed that what I had set up the entire time, was not going to happen. 

David M.'s profile image
David M. 
3 years ago

Everything was fine 

Michael Mosely S.'s profile image
Michael Mosely S. 
3 years ago

Outstanding customer service with providing correct information in a timely manner. 

Shawn P.'s profile image
Shawn P. 
3 years ago

Amazing experience, excellent customer service 

Lindsey D.'s profile image
Lindsey D. 
3 years ago

Easy to apply and complete online/over the phone/email. Appreciated everyone going above and beyond to help me understand the process and get the best loan option for me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.