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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Let me be clear that Justin was amazing. I filled out the survey with mostly positive answers so he could be recognized and get credit for his work. Him and Vincent Chu saved the day for us. This process was actually horrible and I will never use Pennymac again if we need another loan or to refinance and I will not recommend Pennymac to anyone, ever. The loan process is over-complicated and unclear. The online portal is not very efficient and it kept asking for the same things over and over again. It was a refinance and shou... read more
Tynisha was very helpful and answered my questions every time I called her. Easy to work with and very caring.
No comment
Mr. Gallo was great. He was prompt, kept us informed and was extremely polite. He deserves a bonus!
A lot of back and forth regarding new things that were coming up in the LE but not communicated until I questioned. Joseph Gallo was great.
No Comment.
Great communication and friendly.
The process was easy and stress-free because Joseph Gallo and the PennyMac team clearly communicated the process. Joseph kept in touch throughout the process and provided status updates regularly. This helped us manage our expectations.
Fast easy process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,149 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.