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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,211 reviews
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Mark D.'s profile image
Mark D. 
8 months ago

Everyone was so helpful. I had numerous questions that were answered. Thank you for contacting me.  

Jermel W.'s profile image
Jermel W. 
8 months ago

It was great working with Tyra and pennymac  

Julie M.'s profile image
Julie M. 
8 months ago

Yester is the only reason we stayed with this process! She is a remarkable employee caring for her clients and wanting to make sure their experience is positive. Only because of her....... 

Joseph Flaherty J.'s profile image
Joseph Flaherty J. 
8 months ago

My success team member Yester Gazdjian was awesome and made the process super easy. She promptly answered my questions and stayed in regular communication all the way. 

Gregory T.'s profile image
Gregory T. 
8 months ago

This team worked on three loans by the time I was satisfied with the home inspection. They made it easy on me and were friendly and professional. 

Lloyd George  Griffin J.'s profile image
Lloyd George Griffin J. 
8 months ago

Both Liem and Terrence are excellent communicators. They exchanged on point information with my wife and myself at all times.  

DeAnn T.'s profile image
DeAnn T. 
8 months ago

Pennymac doesn't know anything about customer service. I am very disappointed in how this company conducts business. All they care about is money. I have been trying for 4 days to get an explanation about the charges on my mortgage payment and all I have been getting are excuses. NOT ONE PERSON HAS TRIED TO HELP ME. I am so sorry I have to do business with a company I DON'T TRUST.  

Steven A.'s profile image
Steven A. 
8 months ago

The entire experience beginning with Cameron Hall, through working with Liem Nguyen was very pleasant. I’m glad I chose PennyMac! 

Clinton A.'s profile image
Clinton A. 
8 months ago

I've never heard of PennyMac until I got the initial mortgage. This refinance has been an easy process, which raises my confidence in the company, but your brand strength might me worth looking at. Just a thought. :-)  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,211 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.