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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,151 reviews
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Travis L.'s profile image
Travis L. 
on Birdeye

2 years ago

I’m Satisfied Thanks 

Keisha P.'s profile image
Keisha P. 
on Birdeye

2 years ago

Was quick and straight to the point 

Harold W.'s profile image
Harold W. 
on Birdeye

2 years ago

I was told during the application process I would not need my 2021 tax returns to get through underwriting. After missing the first closing date because underwriting had not gone through I was told I did NEED my 2021 taxes filed. This was two days after tax day so I had to expedite filing with my CPA two days after the busiest day of his year. This would have all been very easy to avoid if the team at PennyMac knew what would be required to get through underwriting an FHA loan. I think this is a pretty easy area for the team... read more

Lee Christopher J.'s profile image
Lee Christopher J. 
on Birdeye

2 years ago

Thank you. 

Stephen P.'s profile image
Stephen P. 
on Birdeye

2 years ago

The online document submission system was great and Anna did a wonderful job of keeping informed about each step in the process and what was expect of me. 

JEFF L.'s profile image
JEFF L. 
on Birdeye

2 years ago

Service was great from start to finish! 

Edward Arnold J.'s profile image
Edward Arnold J. 
on Birdeye

2 years ago

Ms Mack called me weekly with updates which was great. The whole team from start to finish was very courteous and helpful with any questions I had. I never felt my call was an inconvenience. We actually closed earlier that originally planned so was very impressed with that. 

George F.'s profile image
George F. 
on Birdeye

2 years ago

She was so helpful information about the situation and she was so sweet and took care of the job she was so wonderful about it 

JUDITH W.'s profile image
JUDITH W. 
on Birdeye

2 years ago

Good experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,151 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.