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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole loan this time was a mess. I had to submit multiple documents twice, and had a couple times I wasn’t informed that documents were needed. I had a good experience with Penny Mac previously on my other mortgage, but I learned that a loan officer will be much easier next time, even if it does cost a little more. The stress and time taken out to have to find, scan, and re-submit documents was excruciating. Grace was communicating, but the closing team needs a whole revamp if what she was telling me is true about them r... read more
Eric always called to check in and communicate how the loan process was going. He was a source of knowledge throughout the entire process as well. He was always in a great mood and had high energy during the process.
It was a pleasant experience from start to finish!
It was great. Very professional
Kristina was a joy to work with! She made the whole process very easy and communicated each step of the process. She was wonderful and I enjoyed working with her.
Thanks you De'Loria and Fidencio for making this process as easy and smooth as possible. You guys Rock!!!!!
The only person I worked with who did a good job and seemed to know what they were doing was Amy Vollemer. It is because of her that we kept our loan with pennymac. Everyone else was unprofessional and in my opinion not fit to be in their position.
Easy process. Thank you.
The process was fairly easy and smooth.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,152 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.