PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
Select a rating
JASON R.'s profile image
JASON R. 
3 years ago

No comment 

Brian W.'s profile image
Brian W. 
3 years ago

Awesome team! Thank you for all the help! 

Everett Sharp I.'s profile image
Everett Sharp I. 
3 years ago

The communication was great, you never left me wondering if you were working on my loan. If was a very pleasant experience. Thank you 

AIMEE P.'s profile image
AIMEE P. 
3 years ago

Nick and Rebecca were very thorough in what was needed from me. The process was smooth and closing went fast as well. 

Frederic T.'s profile image
Frederic T. 
3 years ago

The responsiveness of Deon Lamothe and Christian Smith was impressive and professional. 

Robert G.'s profile image
Robert G. 
3 years ago

We had to contact Penny Mac every step of the process. We as buyers had no idea what was needed of us and when. We were told that we would be told that, but when we were told what was needed it was "right now". We had no time to prepare. We have used other organizations before and we were assigned an agent whom walked us through every step before we even started. The agent remained in constant contact with us so we would not be caught off guard with anything. Penny Mac expected us to know and have everything. No good busines... read more

James H.'s profile image
James H. 
3 years ago

Sandrea was very helpful and our loan was closed very quickly. 

Gary J.'s profile image
Gary J. 
3 years ago

Clear concise communication during the process. Too many contacts all wanting different information and during the different stages talked to a different person each time. 

Jeffrey F.'s profile image
Jeffrey F. 
3 years ago

I feel Mariela went above and beyond expectations helping me with a personal complication that held up my closing. Very much appreciated! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.