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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,159 reviews
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Tracy C.'s profile image
Tracy C. 
on Birdeye

2 years ago

De'Loria always got back to us very promptly. She is very informative and provided exceptional customer service. 

William Kerr J.'s profile image
William Kerr J. 
on Birdeye

2 years ago

Better communication for time frames involved and not having to make multiple inquiries to find out status. Also had to submit extra documents that should have been resolved by the title company. 

Paul L.'s profile image
Paul L. 
on Birdeye

2 years ago

The process was very easy and quick. Giovanna was great to work with. 

Andrew B.'s profile image
Andrew B. 
on Birdeye

2 years ago

Thank you for your help in the refi of my home 

KEVIN B.'s profile image
KEVIN B. 
on Birdeye

2 years ago

Overall great experience! Simple and seamless refinance from start to finish.Excellent team to work with through entire process. Definitely will recommend PennyMac! 

Jennifer M.'s profile image
Jennifer M. 
on Birdeye

2 years ago

I've never refinanced a home before and went into this process with lots of questions and some nervousness. Nathaniel made what I am sure can be a complicated process a transparent, comfortable and dare I say it, enjoyable one? Yes, I'm serious. He was quick to respond to questions, followed up with me every week and never hesitated to take a moment, carefully listen to my questions / worries (I'm a fretter, alas) and provide me with an overview of what was going on, what the next steps were. He was a comfort and became a fr... read more

Priestly Mitchell I.'s profile image
Priestly Mitchell I. 
on Birdeye

2 years ago

thank you for all your help in making this happen. 

Kim B.'s profile image
Kim B. 
on Birdeye

2 years ago

Claudia was great to work with 

Deanna G.'s profile image
Deanna G. 
on Birdeye

2 years ago

Our experience was fabulous! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,159 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.