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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,159 reviews
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Fran K.'s profile image
Fran K. 
on Birdeye

2 years ago

Everyone there at penny Mac was a joy to work with. The whole experience was fast and smooth. Great job everyone!!!! 

COREY B.'s profile image
COREY B. 
on Birdeye

2 years ago

The process was smooth and we had excellent help along the way. 

JOSH B.'s profile image
JOSH B. 
on Birdeye

2 years ago

Almost every person I talked to told me different things. I asked repeatedly if there were any documents that were needed from me and I was told no, yet there was, which delayed my money back another day. I will not be refinancing with penny mac again. 

Mindy B.'s profile image
Mindy B. 
on Birdeye

2 years ago

Did great! 

PEARL S.'s profile image
PEARL S. 
on Birdeye

2 years ago

Thank you. 

James W.'s profile image
James W. 
on Birdeye

2 years ago

Be clear, when an item is received don't ask for it again. Make sure everyone is on the same page on your side and other than that everything was good. Overall I'd give the experience an 8. 

DAVID LEE S.'s profile image
DAVID LEE S. 
on Birdeye

2 years ago

Great service. Realitively painless. 

Darren B.'s profile image
Darren B. 
on Birdeye

2 years ago

Will never use PennyMac again…. 

MARVIN UNRUH J.'s profile image
MARVIN UNRUH J. 
on Birdeye

2 years ago

Everything was quick and easy,and within the time-frame talked about. They were able to work with me, even with my lack of funds available, and able to get me a good interest rate at a time when they were skyrocketing. I am very happy with my experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,159 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.