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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Carlos G.'s profile image
Carlos G. 
3 years ago

fast, good communication 

Bonnie M.'s profile image
Bonnie M. 
3 years ago

Process was fast and easy! Everyone communicated well with me. I’m very pleased! 

BRIAN L.'s profile image
BRIAN L. 
3 years ago

This loan process was quick and easy 

Kimberly B.'s profile image
Kimberly B. 
3 years ago

Closing was not stressful and timely 

Carl Vincent D.'s profile image
Carl Vincent D. 
3 years ago

Everything went well. Only problem we had was when we would get followed up with on the status it seemed like the team wasn’t communicating with each other. We were told that I had a hold because they were waiting on my school to verify employment but then the closing document showed up so we were all confused. 

Keri S.'s profile image
Keri S. 
3 years ago

Quick and easy process for me and my husband. 

Howard J.'s profile image
Howard J. 
3 years ago

Better communication. I was repeatedly asked for documents that I didn't have (Deed of Trust, monthly statements). One of the loan processors told me the DoT is not something I should have been contacted about. 

Trinidad G.'s profile image
Trinidad G. 
3 years ago

Great experience 

THOMAS M.'s profile image
THOMAS M. 
3 years ago

We were extremely happy with the communication between all parties at PennyMac. They answered all our questions and always responded within the day and time that was indicated. The process was handled professional and quickly. Thank you team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.