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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,159 reviews
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Gail B.'s profile image
Gail B. 
on Birdeye

2 years ago

happy with the work and the way things worked out 

BRIANNA H.'s profile image
BRIANNA H. 
on Birdeye

2 years ago

I had an easy and quick refinance experience. 

Joseph T.'s profile image
Joseph T. 
on Birdeye

2 years ago

No problems at all 

Elliott S.'s profile image
Elliott S. 
on Birdeye

2 years ago

Having loan officer tell me she needed copies of my tax documents overnight when I had signed IRS release was unreasonable. Especially since I had told them I had been rear ended in auto accident that week! She questioned if we had been taking regular withdrawals from Ira .She had no understanding of fact that account had been rolled over. Essentially, she just wanted proof about withdrawals. Not making demands that documents be provide in 24 hours would have process much less stressful. 

Nicholas S.'s profile image
Nicholas S. 
on Birdeye

2 years ago

My only complaint about this process was that I couldn't talk to Destini every time I called. She was extremely helpful and kept me in the loop during the entire process. Thank you 

Oriana R.'s profile image
Oriana R. 
on Birdeye

2 years ago

Ms. Myers was professional, clear, and prompt with her communication, which made the loan process efficient and hassle-free. 

Jack F.'s profile image
Jack F. 
on Birdeye

2 years ago

Listen to our needs. 

Maricela V.'s profile image
Maricela V. 
on Birdeye

2 years ago

Mary Davis great person and explained well as my English wasn’t great she was patients too ..Thank you 

WILMA H.'s profile image
WILMA H. 
on Birdeye

2 years ago

Everything was super smooth and easy from start to finish. Everyone knew what they were talking about and clearly communicated any needs or questions. Highly recommend! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,159 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.