PENNYMAC

Brian S. 

on Birdeye

3 years ago

The Mac team concept does not appear to work. I grew very sick of calling to talk to persons that were not assigned to my case and felt like I was constantly getting passed around. The website interface was incorrect throughout the entire process listing a different loan processor from the purchase team despite me bringing up the error MULTIPLE times. Closing date and disbursement was shifted without my knowledge and without my approval. I had decided to utilize PennyMac as I felt that since your company was my original serv... read more

Lorraine D. 

on Birdeye

3 years ago

Ammie was very clear what was needed to get my refinance done accurately and we closed sooner than I expected. She was always there to help me with all my concerns/questions with a smile on her face. Her knowledge was exceptional in the process of the refinance of the loan. 

Chad P. 

on Birdeye

3 years ago

Sandra was outstanding and her team was very quick to close under a month. Pennymac was able to provide a great rate that was able to save me a lot of money in interest. Already recommended her to three friends and will continue. 

Angela L. 

on Birdeye

3 years ago

No additional remarks 

Michael F. 

on Birdeye

3 years ago

From application to closing the process went very smoothly. The team that I worked with was terrific. Great job!!! 

Jae G. 

on Birdeye

3 years ago

As fast as last time 

RONALD D. 

on Birdeye

3 years ago

On time answered all our questions and also volunteered information we didn't know about 

Mary H. 

on Birdeye

3 years ago

10 great service 

Mike Tarango I. 

on Birdeye

3 years ago

Clear communication and expedient timeline.