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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Mac team concept does not appear to work. I grew very sick of calling to talk to persons that were not assigned to my case and felt like I was constantly getting passed around. The website interface was incorrect throughout the entire process listing a different loan processor from the purchase team despite me bringing up the error MULTIPLE times. Closing date and disbursement was shifted without my knowledge and without my approval. I had decided to utilize PennyMac as I felt that since your company was my original serv... read more
Ammie was very clear what was needed to get my refinance done accurately and we closed sooner than I expected. She was always there to help me with all my concerns/questions with a smile on her face. Her knowledge was exceptional in the process of the refinance of the loan.
Sandra was outstanding and her team was very quick to close under a month. Pennymac was able to provide a great rate that was able to save me a lot of money in interest. Already recommended her to three friends and will continue.
No additional remarks
From application to closing the process went very smoothly. The team that I worked with was terrific. Great job!!!
As fast as last time
On time answered all our questions and also volunteered information we didn't know about
10 great service
Clear communication and expedient timeline.
PENNYMAC has a 4.4 star rating with 48,797 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.