This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing was fast and easy.
Business response:
Thank you for the positive review, Noell! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everything went really smoothly. Everyone was friendly and honest and made the process easy.
Business response:
Hi Ellen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I would never use PennyMac; they are the worst lender ever! Horrible service horrible process, and just horrible everything don't try reaching out to them once they hit 5:30 PM EST they won't respond they'll be OOO so fast you might as well just pray that your loan closes
Business response:
Hi Joseph - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Kyle and his team were just fantastic. Everything went just as predicted, except the closing was about 2 weeks earlier than I thought, which was fantastic. Job well done. Thank you
Business response:
Thank you for taking the time to share your experience with us, Brenda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Was very awesome to deal with and made the experience very enjoyable!! Keep up the great work!!
Business response:
Hi Richard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Was made to feel most comfortable with the whole experience.
Business response:
Hi Janice - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
My overall experience was great everything went smoothly. The loan agents were courteous and knowledgeable.
Business response:
Hi Gail - Your feedback is greatly appreciated. Thank you for the review.
Yester was amazing and very attentive. She made the whole process easier. She did an excellent and I appreciate the fact that she always got back to me in a timely manner.
Business response:
Hi Altravese - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma always provided quick answers to our questions.
Business response:
Hi Hans - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,191 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.