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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,161 reviews
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William W.'s profile image
William W. 
on Birdeye

2 years ago

It was a very simple process. 

Barbara M.'s profile image
Barbara M. 
on Birdeye

2 years ago

If this survey was just about Joselyn Nieves my experience with this loan would be excellent. Joselyn Nieves was there for me from the beginning to the end, she went out of her way to help and assist me at all times. The Title Company Doma was lacking in communication as I was asked to send documents twice, payoff letter to my bank took forever to get and I had to call my bank about that as my bank stated when we talked they did not receive the request(s) and 5 days after I met to close I was told that the photos of my dec... read more

Manoj T.'s profile image
Manoj T. 
on Birdeye

2 years ago

Seamless, responsive and on time. 

Bryan H.'s profile image
Bryan H. 
on Birdeye

2 years ago

Thanks for your help 

David B.'s profile image
David B. 
on Birdeye

2 years ago

The communication was clear and only needed when details emerged or tasks that I needed to accomplish were requested. Brianna was great. 

Gopi D.'s profile image
Gopi D. 
on Birdeye

2 years ago

Anna and Patricia were awesome , very helpful 

Luz B.'s profile image
Luz B. 
on Birdeye

2 years ago

The communication and assistance. 

Timothy D.'s profile image
Timothy D. 
on Birdeye

2 years ago

Amy was great 

Cristobal A.'s profile image
Cristobal A. 
on Birdeye

2 years ago

Our first loan officer Oscar was great, but after his service everything was horrible, Paul was hard to understand and didn’t communicate well 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,161 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.