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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,161 reviews
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George H.'s profile image
George H. 
on Birdeye

2 years ago

Linda Harris had to wade in a guide this process to conclusion. I went for many days with no communication until she stepped in and kept me posted on a daily basis and gave me advice. 

Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

2 years ago

Ammie was the 6th person I dealt with in my process of refinancing, finally I was dealing with someone who knew what was going on, I sent my documents over to so many people and was very discouraged that I didn’t care if this refinance even went thru until I started working with Ammie, she was a true pleasure to work with, Pennymac is blessed to have her on their team, this process took a total of 3 months to close, and I’m confident if it wasent for Ammie I would of stopped trying and moved on to another loan institute 

Sharon B.'s profile image
Sharon B. 
on Birdeye

2 years ago

Great experience with Pennymac refi! 

Reuben B.'s profile image
Reuben B. 
on Birdeye

2 years ago

Rebecca/PennyMac made a very difficult situation possible for our refinance. Even though our home provides an appraisal challenge, Rebecca diligently and without interference monitored the process. She consistently and timely provided updates, and continuously did so throughout the refinance. When we had doubts, Rebecca structurally navigated us through the refinance to a successful closing. We are very thankful for Rebecca’s efforts and thankful to PennyMac for hiring conscientious people like her. 

GABREAL S.'s profile image
GABREAL S. 
on Birdeye

2 years ago

Professional, Patient and to the point. The entire process was always geared in saving me the customer money. Bravo Zulu 

George U.'s profile image
George U. 
on Birdeye

2 years ago

Great service, closed on time. Thank you! 

James W.'s profile image
James W. 
on Birdeye

2 years ago

Great job for my mortgage 

Lawrence C.'s profile image
Lawrence C. 
on Birdeye

2 years ago

All my questions, and there were a lot, were answered skillfully and professionaly. Two thumbs up for Nicholas and Adam Sher. 

Christine H.'s profile image
Christine H. 
on Birdeye

2 years ago

The response time to questions was very long and sometimes I didn’t get a response at all. Plus, it would have been nice to get to talk to Noah directly when calling but I had to speak to many different people when I called. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,161 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.