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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,161 reviews
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Kennyomar Garcia M.'s profile image
Kennyomar Garcia M. 
on Birdeye

2 years ago

The process went smooth overall. I'd change the way the title company pays off lenders in the refinance process though. Very inconvenient to have to mail checks, especially checks with large amounts. 

Pedro M.'s profile image
Pedro M. 
on Birdeye

2 years ago

Communication was great 

Carlos N.'s profile image
Carlos N. 
on Birdeye

2 years ago

Overall excellent! 

Antonio M.'s profile image
Antonio M. 
on Birdeye

2 years ago

The nagging about my credit card use 

Daniel C.'s profile image
Daniel C. 
on Birdeye

2 years ago

We were constantly having to call for updates and no one would get back to us. The appraisal was ordered far too late and we were within hours of not closing on time. Overall, this experience has convinced me to go with another company for a future mortgage and to actively warn people against using this company. 

Daniel F.'s profile image
Daniel F. 
on Birdeye

2 years ago

review review review 

Nolan F.'s profile image
Nolan F. 
on Birdeye

2 years ago

Fast and manageable process. PennyMac and their employees made it as easy as possible on me to complete the process. Online portal made it easy to sign , upload and update documents in real time. 

Yukari H.'s profile image
Yukari H. 
on Birdeye

2 years ago

It was a pretty seamless process 

William C.'s profile image
William C. 
on Birdeye

2 years ago

5 stars all around Rosario was pleasant to work with and very informative every step of the way. Thank you Rosario for everything. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,161 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.