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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Sandra is great every attentive to my needs and questions. I sold my home April 15 was stressed if my new home closing would happen on the same day. She worked hard and made this happen so I didn’t have get storage unit for my stuff and find place to stay with 2 dogs. She kept saying we can make this happen and she did. I am truly great full for having her as my loan officer.
The mortgage process is really never easy. Between all the documents the lender sends and all the documents the mortgagee has to submit, the process is sometimes overwhelming. What I did like about this Pennymac process was that you could always log into your portal and see what was still needed and where the process was. I appreciated that. Lori Gibson was always available to speak with us if we needed to call. She was accommodating and professional as well as polite and personable. I would hope all your agents are as good ... read more
It was as expected. Happy to close in the comfort of my own home, not in an office.
The process was relatively painless
thank you for everything
Very pleasant experience, answered all and any questions I had. Brandon was great! 5 stars from me
My only issue I had was Anna was very difficult to get a hold of at the beginning of the loan process, but after I did reach her and she answered all my questions, the process was more or less seamless from there on out.
We received some mixed messages about what was expected on our part
Amanda was very helpful and on top of everything that had to be done. Pleasant to speak to and I would recommend her to anyone that I know. Smooth experience.
PENNYMAC has a 4.5 star rating with 49,162 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.