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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Yes from the beginning to the end they were helpful with educating mean on the loan and the breakdown of the loan there was one issue that that happened where I gave info I called the next day to make sure that it was entered information the lady that I talk to you the next day said she didn't see it she put me on hold for a little bit and she took care of it all make sure everything's was correct and done before she hung up with me which made me feel that she really was doing her job and making sure things are right and we ... read more
It was as smooth as a process it could be, some minor bumps, but otherwise great experience.
The understanding of my thoughts on the appraisal not being what I thought it should be and Pennymacs willingness to make the loan documents be where I would accept.
So easy and smooth process
I feel like all communication was honest and straight forward, which is the most important thing to me. Other than that, I appreciate that the process was convenient and quick.
Everything went smooth with no glitches and I closed earlier than expected. Happy Customer
Brittany Jones was fantastic! She was always ready to answer any questions I had & if she wasn’t available right away, I just had to leave a message and she always got back to me Before she left for the day! No one hardly ever does that these days! Brittany is Awesome! She is an amazing processor and works diligently to make sure everything goes as smoothly as possible for you!!!
Jon was great and communicative. I knew what was being requested and required but ran into issues with some of the signature pages but allowing e-signature. We closed on time (a day early in fact)! Everything went very smoothly and I will recommend to others!
👍smooth sailing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,162 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.