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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Brian K.'s profile image
Brian K. 
on Birdeye

4 months ago

Thank u for your service  

Business response:

Hi Brian - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jeffrey P.'s profile image
Jeffrey P. 
on Birdeye

5 months ago

Thank you very much. I had a great experience with Pennymac as I knew I would. This is my second time around with Pennymac and I've had great experiences. Eric Lewis and Tanairy Rodriguez have been excellent! Thank you. God bless you. 

Business response:

Hi Jeffrey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mary E.'s profile image
Mary E. 
on Birdeye

5 months ago

Very pleasant experience and always willing to answer any questions.  

Business response:

Hi Mary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James G.'s profile image
James G. 
on Birdeye

5 months ago

Billy M. made the process so easy for me, also has a great personality. Barry was wonderful. Called me very timely & answered all my questions. He too has a great personality. Both were so pleasant to work with.  

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert S.'s profile image
Robert S. 
on Birdeye

5 months ago

SMOOOOOTH! 

Business response:

Thank you for the positive rating, Robert! We hope you have a wonderful day. 

Jacob H.'s profile image
Jacob H. 
on Birdeye

5 months ago

Yester has been amazing with communication and transparency with me. I had questions and they were answered quickly and professionally, but still friendly. Highly recommended by me. 

Business response:

Thank you for the positive review, Jacob! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marc C.'s profile image
Marc C. 
on Birdeye

5 months ago

both Paul and Melissa were great at explaining the steps of the entire process  

Business response:

Thank you for taking the time to share your experience with us, Marc. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Janna P.'s profile image
Janna P. 
on Birdeye

5 months ago

I really appreciated the personal service I received. I thought that Mitch was great. He really started that personal service off right!  

Business response:

Hi Janna - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas R.'s profile image
Thomas R. 
on Birdeye

5 months ago

We were told to use a local bank but knowing they just sell the mortgage we chose to use Pennymac instead and were very pleased with our decision.  

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.