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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Timely response
Everything went as planned and was painless. No issues or surprises.
Amanda was fantastic. The delay was due to the appraisers in Hawaii.
Our granddaughter had to pay off her car loan because you wouldn’t accept her way of paying State Farm large amounts then having them take out monthly payments. Even after sending her bank statement proving the money came out of her account. That is just too rigid! Luckily she had the saving to pay it off or we wouldn’t have been able to get our refinance! Which we found shocking because we have excellent credit and always pay our mortgage on time plus extra every month. Next there was a hold up on our privately owned solar ... read more
Communication was great and e-mails were answered promptly. Received great service from Brandon. Thanks again.
Not receiving multiple/duplicate emails from Brittany/Jordan ... # of phone calls back & forth to get closing disclosure correct.
Pennymac did what they said they would. My loan was as expected.
Elyccia was very prompt and helpful. She was able o answer any questions we had and walked us through this process without any problems.
Communication was great, any question I had was answered promptly and clearly.
PENNYMAC has a 4.5 star rating with 49,162 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.