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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,162 reviews
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Noe H.'s profile image
Noe H. 
on Birdeye

2 years ago

I thought it was a smooth transaction. 

Lorraine D.'s profile image
Lorraine D. 
on Birdeye

2 years ago

Ammie was very clear what was needed to get my refinance done accurately and we closed sooner than I expected. She was always there to help me with all my concerns/questions with a smile on her face. Her knowledge was exceptional in the process of the refinance of the loan. 

ERIC G.'s profile image
ERIC G. 
on Birdeye

2 years ago

Closing was booked and we were told everything was in good order. Then we received a follow up email asking for us to complete an additional work verification document for my wife. I sent two emails one to Savannah and one to Cathy Caligiuri asking for requirement to be waived as it came after the fact of Pennymac saying all was in in good order, with closing being booked. They never responded to my emails. Additionally, we have never missed a payment since inception of loan in October 2012. We also both have excellent cr... read more

BILL D.'s profile image
BILL D. 
on Birdeye

2 years ago

good experience 

DEZELL JOHNSON J.'s profile image
DEZELL JOHNSON J. 
on Birdeye

2 years ago

1. PROFESSIONAL 2. EXPERIENCED 3.MY EXPECTATIONS WERE MET. GOOD JOB ........ THANK YOU DEZELL JOHNSON 

Diana C.'s profile image
Diana C. 
on Birdeye

2 years ago

Logan was very helpful and kept me updated on the progress of our loan 

Jonathan M.'s profile image
Jonathan M. 
on Birdeye

2 years ago

The team was always friendly and courteous. Information was provided in regular updates, and any questions were addressed in a timely manner. These are some great people who do their job well. 

LARRY M.'s profile image
LARRY M. 
on Birdeye

2 years ago

Everyone was informative and helpful and accurate and consistent with information 

Zachary R.'s profile image
Zachary R. 
on Birdeye

2 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,162 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.