This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went good .We had a few set backs that delayed the process.But we worked together and got it done.Thank you very much.
The loan process completed as expected despite Covid interruption's .
The initial offer and loan estimate were revised without any explanation and it resulted in lot of frustration. It was hard to reach loan officer and all issues were never resolved. I had to settle for closing as I could not afford any more time.
The refinance process was easy and straightforward.
The Mac team concept does not appear to work. I grew very sick of calling to talk to persons that were not assigned to my case and felt like I was constantly getting passed around. The website interface was incorrect throughout the entire process listing a different loan processor from the purchase team despite me bringing up the error MULTIPLE times. Closing date and disbursement was shifted without my knowledge and without my approval. I had decided to utilize PennyMac as I felt that since your company was my original serv... read more
Paulette was amazing. She kept me informed and was very knowledgeable about the process and steps needed in order to close my loan.
Mary was great, can not say the same for the other staff, I was involved with.
Great communication and clear numbers given for closing
Nothing more to add here
PENNYMAC has a 4.5 star rating with 49,162 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.