This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The Mac team concept does not appear to work. I grew very sick of calling to talk to persons that were not assigned to my case and felt like I was constantly getting passed around. The website interface was incorrect throughout the entire process listing a different loan processor from the purchase team despite me bringing up the error MULTIPLE times. Closing date and disbursement was shifted without my knowledge and without my approval. I had decided to utilize PennyMac as I felt that since your company was my original serv... read more
Sandra was outstanding and her team was very quick to close under a month. Pennymac was able to provide a great rate that was able to save me a lot of money in interest. Already recommended her to three friends and will continue.
No additional remarks
From application to closing the process went very smoothly. The team that I worked with was terrific. Great job!!!
As fast as last time
On time answered all our questions and also volunteered information we didn't know about
10 great service
I started the official process aug.2021. Closed in april 2022.i dk what exactly was happening for the length of time and switched so many processing agents.all the way to the day bfr closing..also same loan officer until day bfr closing.i am pleaesed with new payment but overall there good.
Clear communication and expedient timeline.
PENNYMAC has a 4.5 star rating with 49,162 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.