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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,162 reviews
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Brian S.'s profile image
Brian S. 
on Birdeye

2 years ago

The Mac team concept does not appear to work. I grew very sick of calling to talk to persons that were not assigned to my case and felt like I was constantly getting passed around. The website interface was incorrect throughout the entire process listing a different loan processor from the purchase team despite me bringing up the error MULTIPLE times. Closing date and disbursement was shifted without my knowledge and without my approval. I had decided to utilize PennyMac as I felt that since your company was my original serv... read more

Chad P.'s profile image
Chad P. 
on Birdeye

2 years ago

Sandra was outstanding and her team was very quick to close under a month. Pennymac was able to provide a great rate that was able to save me a lot of money in interest. Already recommended her to three friends and will continue. 

Angela L.'s profile image
Angela L. 
on Birdeye

2 years ago

No additional remarks 

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

From application to closing the process went very smoothly. The team that I worked with was terrific. Great job!!! 

Jae G.'s profile image
Jae G. 
on Birdeye

2 years ago

As fast as last time 

RONALD D.'s profile image
RONALD D. 
on Birdeye

2 years ago

On time answered all our questions and also volunteered information we didn't know about 

Mary H.'s profile image
Mary H. 
on Birdeye

2 years ago

10 great service 

Heather L.'s profile image
Heather L. 
on Birdeye

2 years ago

I started the official process aug.2021. Closed in april 2022.i dk what exactly was happening for the length of time and switched so many processing agents.all the way to the day bfr closing..also same loan officer until day bfr closing.i am pleaesed with new payment but overall there good. 

Mike Tarango I.'s profile image
Mike Tarango I. 
on Birdeye

2 years ago

Clear communication and expedient timeline. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,162 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.