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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Open, honest discussions, helped me get what I needed, great process
Having a different Loan Specialist all together
Smooth and simple start to finish!
Thank you Suzanne for guiding me through loan process. You answered all the questions I had in a prompt mater.
Rashawna was so extremely helpful. In the beginning of our loan process we had another officer and documents were not communicated nor were changes to the loan communicated with the other officer. Rashawna was on it with calling us weekly if not as soon as something changed. She was quick,polite and professional! If we ever have to use a loan officer with PennyMac again we would prefer Rashawna
The people
Process was quick and easy.
Pennymac has been amazing as always. I've worked with them on 3 separate occasions over the years and every time they have gone above and beyond in everything they do.
First off the process started smoothly with Jennelle Sherman. She sent what was needed and we responded promptly. The appraisal was scheduled quickly. The report from the appraisal company was conducted on 18 Feb. We received the report on 3rd of March. Between asking for duplicate r documentation over and over again and items being misplaced was the start of the headaches. When Pennymac requested documentation from 3rd parties, common sense was out the door. When it finally got to the underwriter, the team took a week Betw... read more
PENNYMAC has a 4.5 star rating with 49,164 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.