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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Margaret Y.'s profile image
Margaret Y. 
on Birdeye

2 years ago

Listened too. I tried to explain several times about the Lincoln Savings information, but no one really listened to me. Waited online for several hours at least 3 times and no call back as promised. 

Karla F.'s profile image
Karla F. 
on Birdeye

2 years ago

Linda was so great, walking me through everything and explaining it to a clear understanding 

Jeanita S.'s profile image
Jeanita S. 
on Birdeye

2 years ago

Great job !! 

Brett F.'s profile image
Brett F. 
on Birdeye

2 years ago

From start to finish, there was hardly any communication explaining the process from the PennyMac Team. We constantly had to contact PennyMac to clarify and receive information. WE ARE STILL WAITING FOR A CONFIRMATION LETTER (or communication) THAT OUR LOAN HAS CLOSED. Respectfully request you review your communication process with applicants for a better experience. 

Dominique H.'s profile image
Dominique H. 
on Birdeye

2 years ago

The communication was great. All questions were answered in a timely manner 

JORGE L.'s profile image
JORGE L. 
on Birdeye

2 years ago

THANK YOU JAMIE FOR YOUR HELP. 

MARK S.'s profile image
MARK S. 
on Birdeye

2 years ago

Occasionally had difficulty connecting with loan officer. 

Tanya D.'s profile image
Tanya D. 
on Birdeye

2 years ago

Everyone was professional and helpful. 

Sandra T.'s profile image
Sandra T. 
on Birdeye

2 years ago

It was great from start to finish! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.