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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
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Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was great because anytime I called if Barry or Joseph were not available a Penny Mac team member was able to help or had them call me right away. Thank you - Katie Weinert
Hilda was very responsive always and a great communicator regarding the loan process.
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The title company was not accurate with the information and further more; I lost 4 days back and forth trying to get the money refunded to the bank in order for me to pay off one of my mortgages. I lost 4 days of my vacation with valuable time that i did not spent with part of my family. I do not want to use the title company ever again; but i will say that the lawyers did there part' after that it was very disappointing on how they gave out inaccurate information. Once again the last part of the process on me getting the mo... read more
Chris Muncal was really great and answered all of our questions and went the extra mile
Very hard to get ahold of. We would email things to her and get many requests for the same thing. She would wait till the last minute to ask for things.
This was the greatest experience I’ve had with financing & closing. It was fast and I felt like I didn’t have to do much. From the beginning Mark Cobb was very informative & stayed on task gathering info then we were handed over to Chantel & she was so knowledgeable & kept me informed. I didn’t have to ever wonder if things were being taken care of, she made sure I knew. Great job to all of you but…the title company was the worst I’ve ever dealt with. They did not return calls, they called the wrong persons to get informati... read more
Everyone at pennymac were professional and prompt with explaining the whole process.
Fast closing, good rate, great communication
PENNYMAC has a 4.5 star rating with 49,164 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.