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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,165 reviews
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Rebecca H.'s profile image
Rebecca H. 
on Birdeye

2 years ago

The loan officer was very knowledgeable which helped me decide on the best option for lowest interest rate which reduced monthly payments. 

Knut O.'s profile image
Knut O. 
on Birdeye

2 years ago

Better communication, listening to my issues. The Escrow account is totally screwed up causing me to have to pay and additional $700.00 per month. Talking to them was like talking to the wall. I had a great experience with PENNYMAC prior to this house purchase. It has been very disappointing and I think I might have been better served using the builders mortgage company. 

JESSICA S.'s profile image
JESSICA S. 
on Birdeye

2 years ago

Thank you! 

Connie B.'s profile image
Connie B. 
on Birdeye

2 years ago

Very helpful 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

My closing got changed because some pay numbers did not macth ang the paperwork did not come on time for closeing. I know things can happen. Over all things worked out fine 

AUSTIN G.'s profile image
AUSTIN G. 
on Birdeye

2 years ago

Nothing to with Linda's services- just the over all process was more difficult than the last time 

Albert Walter I.'s profile image
Albert Walter I. 
on Birdeye

2 years ago

My experience with Latasha was great. She was there to help when others were not able too or when they were too busy to communicate with. She was more than willing to send out emails to managers to get them to respond in a timely manner. 

Alexis M.'s profile image
Alexis M. 
on Birdeye

2 years ago

I was well taken cared of with Marc. I have felt used before in the refinance process… however Marc was clear, patient and understanding. 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

2 years ago

Pennymac is organized, and efficient. the process went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,165 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.