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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience! Extremely fast process!
Documents were requested very close causing a delay in closing.
Good Job and friendly follow up!
Great communication
there were a few hiccups but help of associates we got thru them. Once documents were accepted, we closed quickly
Thanks Krystal for your help throughout the loan process. You did great. The only issue I had with the entire process was the changes with my appointed load officers...I was assigned 3 different ones within a very short period of time. My attempts to contact them a speak directly to issues I had questions about were never successful. This was very frustrating to me.
don't have any more time for this survey
Make sure you have agents available in the requested availability time, set clear expectations and follow through on calls and communication. Have a better level of customer service when errors are made. Have agents not over talk customers.
Easy process, and she kept me informed of everything going on.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,165 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.