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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,165 reviews
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MICHAEL D.'s profile image
MICHAEL D. 
on Birdeye

2 years ago

It was just a all around great experience! Everyone involved! Thank you. 

MARK G.'s profile image
MARK G. 
on Birdeye

2 years ago

Quick and easy 

Eric P.'s profile image
Eric P. 
on Birdeye

2 years ago

Multiple calls, messages and emails made to the initial loan order and not one was returned. 

Quanita G.'s profile image
Quanita G. 
on Birdeye

2 years ago

Staff was professional, friendly, and responsive. 

Megan O.'s profile image
Megan O. 
on Birdeye

2 years ago

Was never contacted by Savannah by phone during the whole process. Sent emails that were not responded to. 

Marissa M.'s profile image
Marissa M. 
on Birdeye

2 years ago

I absolutely enjoyed my experience refinancing with PennyMac. Brandon Samayoa helped everything go so smoothly. 

ALLEN M.'s profile image
ALLEN M. 
on Birdeye

2 years ago

A tremendous help and easy to work with, the best in the business! 

Michael R.'s profile image
Michael R. 
on Birdeye

2 years ago

We found that almost everyone of the staff members we dealt with at PennyMac went out of their way to make our refinance go smoothly and efficiently. Despite a few cliches in the early stages, we were completely satisfied with the process 

Jose T.'s profile image
Jose T. 
on Birdeye

2 years ago

The process is way too long, better customer satisfaction if process was quicker . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,165 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.