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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,165 reviews
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Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

OVERALL PRETTY MUCH PAIN FREE EXPERIENCE WITH GOOD RATE 

Timothy F.'s profile image
Timothy F. 
on Birdeye

2 years ago

Great loan process! 

MARY S.'s profile image
MARY S. 
on Birdeye

2 years ago

Responsive and thorough. Made the refinance easy. 

Jason H.'s profile image
Jason H. 
on Birdeye

2 years ago

This does not reflect on Veronica. She and Tracey were excellent. Your underwriters made multiple requests for insurance and we're not clear exactly what they wanted. I provided them my insurance and they dropped the ball. The closing agent put the wrong documents in the closing documents, so escrow was wrong. I caught it the day before closing and called and gave to corrections that needed to happen. I drove 7 hours to the closing and found they were still inaccurate the next day, so much so that I have to rely on th... read more

JEREME S.'s profile image
JEREME S. 
on Birdeye

2 years ago

Great service 

Rodolfo R.'s profile image
Rodolfo R. 
on Birdeye

2 years ago

Very professional and it was a great experience with my refinance! 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

Adam was great explaining everything and breaking everything down for me that I needed to know. Yester was awesome in keeping me updated through the whole process. 

Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

Closed early 

Donald E Eastlake I.'s profile image
Donald E Eastlake I. 
on Birdeye

2 years ago

5 stars - would use again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,165 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.