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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All Pennymac associates were very helpful
Business response:
Hi Anthony - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I liked being able to digitally sign and communicate via text while at work and voice if/when necessary. Customer service overall was friendly.
Business response:
Thank you for the positive review, Brennon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
From start to finish everyone at Pennymac loan services were amazing and very competent. Rihanna our initial loan officer was amazing and very helpful. The loan process was fast and fairly easy. Thank you to everyone at Pennymac.
Business response:
Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The team was very helpful and took great care of me. I would recommend this team any day. Got me through the process with ease and great timing. Thank you for everything.
Business response:
Thank you for the positive review, Emmanuelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great experience all around.
Business response:
Thank you for the positive review, Kevin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was always polite and helpful when I called with questions
Business response:
Hi Laura - Your feedback is greatly appreciated. Thank you for the review.
The process was easy and everyone was so helpful. I was reading this process but the team was so nice. Everything went smoothly.
Business response:
Hi Pamela - Your feedback is greatly appreciated. Thank you for the review.
Mr. Dennis Giardina and Ms. Ammie Mack were all great to work with. They kept me informed throughout the whole process. Very professional and courteous. Thank you
Business response:
Hi Armindo - Your feedback is greatly appreciated. Thank you for the review.
Russ Marti is super
Business response:
Thank you for taking the time to share your experience with us, Earlene. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,191 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.