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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,162 reviews
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Bernard Johnson S.'s profile image
Bernard Johnson S. 
on Birdeye

2 years ago

What made my experiences great was Joselyn Nieves took her time to listen to the need of customers. She always responded to emails and phone calls within a timely manner. she was also very knowledgeable about her job. She is a good team memeber. 

Andrew W.'s profile image
Andrew W. 
on Birdeye

2 years ago

Great experience refinancing with Penny Mac and working with Joselyn Nieves through our loan process. I had my preexisting mortgage with Pennymac and called with some questions about refinancing and ended up starting the process that very day. Joselyn was very attentive to any questions and concerns we had. Would highly recommend and use again! - Jessica & Andrew Walker 

RYAN P.'s profile image
RYAN P. 
on Birdeye

2 years ago

Helpful and prompt through the whole process. They helped us get through an obstacle and close the loan we needed in the timeframe discussed. 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

Great experience 

Yvonne J.'s profile image
Yvonne J. 
on Birdeye

2 years ago

excellent service 

DUSTIN M.'s profile image
DUSTIN M. 
on Birdeye

2 years ago

Communication was on point with great customer service 

Baruch K.'s profile image
Baruch K. 
on Birdeye

2 years ago

Very prompt responses 

Henry C.'s profile image
Henry C. 
on Birdeye

2 years ago

Overall experience was excellent. Very professional and the communication on what was needed was clear and concise. 

ELIZABETH FRIAS M.'s profile image
ELIZABETH FRIAS M. 
on Birdeye

2 years ago

I think the overall experience was great from start to finish. My wife and I had a smooth process and everything we were told was accurate and on time. It was a great experience. In fact it was so good I already referred PennyMac to a colleague. Amanda was very nice and answered all of our questions and guided us very well. She was awesome. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,162 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.