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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,163 reviews
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Jason E.'s profile image
Jason E. 
on Birdeye

2 years ago

Very helpful throughout the process 

James Van D.'s profile image
James Van D. 
on Birdeye

2 years ago

Fast friendly service. 

Blake P.'s profile image
Blake P. 
on Birdeye

2 years ago

The experience was fantastic, just took longer than expected. I had two advisors and both were great to work with. I believe the delays in closing were out of their control. Overall, other than the delay in closing, all went very smooth and was easy to follow along. 

Melvin G.'s profile image
Melvin G. 
on Birdeye

2 years ago

It was easy to submit documents needed electronically. 

Joseph W.'s profile image
Joseph W. 
on Birdeye

2 years ago

Fast Loan Processing and No Origination Fees! 

Erin M.'s profile image
Erin M. 
on Birdeye

2 years ago

I got an email that said schedule your closing appointment. I did for Saturday at 10:00 AM. We waited for the whole day. When I called on Monday, it was not a good experience. I called back and asked for a manager. I had a better experience. Overall, I would say the program sent in the email does not work effectively. The first woman I spoke to said I never filled it out. I absolutely did fill it out. 

Brian H.'s profile image
Brian H. 
on Birdeye

2 years ago

Solid service. 

Fate Breedlove J.'s profile image
Fate Breedlove J. 
on Birdeye

2 years ago

All good Thanks 

Marvin P.'s profile image
Marvin P. 
on Birdeye

2 years ago

My experience with pennymac was great verry helpful and friendly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,163 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.