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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
THE PROCESS WAS VERY EASY AND QUICK. THE ONLY ISSUE WAS I COULD NOT PAY MY MORTGAGE ON-LINE WHILE GOING THROUGH THIS PROCESS BECAUSE IT DEFAULTED TO THE LOAN AND NOT THE MORTGAGE SCREEN. I CALLED IN TO MAKE THE MORTGAGE PAYMENT SO IT WASN'T TOO BAD
Everything thing went pretty smooth
Both Nestor Velasco and Sandra Benavidez are "rock stars" and went above and beyond to make "taking a loan" a very pleasant experience. I would absolutely refer my friends and family to PennyMac if they can work with these two employees. Loved them!!
The agents were very invested in the success of your requests,
I enjoyed working with the team!
Peter was kind, informative and a pleasure to work with!
Very satisfied
The customer service with PennyMac are very professional, curtious and patient. They provided step by step in the refinance process and took the time to inform me of the best options for me. I am very pleased with PennyMac.
Edna was amazing throughout the entire process. Very knowledgeable and ready to help.
PENNYMAC has a 4.4 star rating with 48,211 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.