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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,211 reviews
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William B.'s profile image
William B. 
9 months ago

THE PROCESS WAS VERY EASY AND QUICK. THE ONLY ISSUE WAS I COULD NOT PAY MY MORTGAGE ON-LINE WHILE GOING THROUGH THIS PROCESS BECAUSE IT DEFAULTED TO THE LOAN AND NOT THE MORTGAGE SCREEN. I CALLED IN TO MAKE THE MORTGAGE PAYMENT SO IT WASN'T TOO BAD 

Michael C.'s profile image
Michael C. 
9 months ago

Everything thing went pretty smooth  

Marianne D.'s profile image
Marianne D. 
9 months ago

Both Nestor Velasco and Sandra Benavidez are "rock stars" and went above and beyond to make "taking a loan" a very pleasant experience. I would absolutely refer my friends and family to PennyMac if they can work with these two employees. Loved them!! 

William D.'s profile image
William D. 
9 months ago

The agents were very invested in the success of your requests, 

Richard W.'s profile image
Richard W. 
9 months ago

I enjoyed working with the team! 

Amy V.'s profile image
Amy V. 
9 months ago

Peter was kind, informative and a pleasure to work with! 

Tom N.'s profile image
Tom N. 
9 months ago

Very satisfied 

Willetta P.'s profile image
Willetta P. 
9 months ago

The customer service with PennyMac are very professional, curtious and patient. They provided step by step in the refinance process and took the time to inform me of the best options for me. I am very pleased with PennyMac. 

Derek H.'s profile image
Derek H. 
9 months ago

Edna was amazing throughout the entire process. Very knowledgeable and ready to help.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,211 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.