This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I think for me find the loan agent could have tried to looked into more ways to make the process of getting approve for a loan easier for a borrow would be great. it’s that underwriting review it’s a very very stressful part . if we can make that part smoother When someone start a process to get a loan it’s life changing. We all hope for something better in life. sometime when we calling for something we may not ask the right question or we are asking for something that not going to work us.
I had to continually reach out to my original loan person Matt to clarify information that Charles relayed to me. He was consistently incorrect and even called after I had closed the load to let me know I needed to close it. Verifying my income was a nightmare and it took the load and extra 3 weeks to close.
Everyone was extremely accurate, timely, pleasant, and knowledgeable. I couldn’t have asked for a better experience.
Great job 👍
To many request and multiple same requests for same documents downloading was really bad did not give place for explanation
Great communication with Evelyn. Questions were answered promptly. Mostly accurate however funding was delayed by three days but Evelyn handled that very well.
Everything went well with the loan process. The best experience was when they tried to reach my husband even if he’s in far away island they will absolutely send someone for notary out there. That’s amazing! Process is so fast and the outcome is excellent. Ms Linda Horne who gave her best shot to make this process the best experience we’ve ever had. Thank you. I will absolutely recommend PENNYMAC to my friends and family.
Great communication from Evelyn, loan officer brad did not reply to my emails or return my phone call after loan was originated and in processing. Very disappointed with him. Everyone else was great!
It was great and fast.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,163 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.