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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Wednesday R.'s profile image
Wednesday R. 
on Birdeye

5 months ago

Yester was on top of everything and communicated the process every step of the way. She was prompt in getting back to me if I called. Made the process very pleasant! Such a pleasure to work with! 

Business response:

Hi Wednesday - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jesus G.'s profile image
Jesus G. 
on Birdeye

5 months ago

Eric was a great help for us! He went above and beyond with assisting us and also was able to make the process go smoothly to help us understand everything that we needed to know. 

Business response:

Hi Jesus - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eddie S.'s profile image
Eddie S. 
on Birdeye

5 months ago

I really enjoyed working with both Nuvia and Nicole. The professionalism, courteousness, efficiency and thoroughness made for a very positive experience for me. I am really pleased that these outstanding associates supported my refinancing needs. 

Business response:

Thank you for the positive review, Eddie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronnie B.'s profile image
Ronnie B. 
on Birdeye

5 months ago

Any one person we had business or questions to ask were solved,helpful n kind to us.Thank you 

Business response:

Hi Ronnie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William L.'s profile image
William L. 
on Birdeye

5 months ago

Very professional staff, good communication and helpful assistance. Great experience and straightforward process. 

Business response:

Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jerry T.'s profile image
Jerry T. 
on Birdeye

5 months ago

Great team to work with, outstanding! 

Business response:

Hi Jerry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joseph T.'s profile image
Joseph T. 
on Birdeye

5 months ago

Yester has been a pleasure to work with! 

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Shelley B.'s profile image
Shelley B. 
on Birdeye

5 months ago

Make sure each section has all the needed paperwork. 

Business response:

Hi Shelley - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lucy V.'s profile image
Lucy V. 
on Birdeye

5 months ago

The process went smoothly, and the loan officers were all very efficient, knowledgeable and helpful 

Business response:

Thank you for the positive review, Lucy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.