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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,163 reviews
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BOYCE L.'s profile image
BOYCE L. 
on Birdeye

2 years ago

Sandra was awesome at walking us through this process! 

Johnny W.'s profile image
Johnny W. 
on Birdeye

2 years ago

Prompt response to questions and also great customer service 

Andrew F.'s profile image
Andrew F. 
on Birdeye

2 years ago

Clear communication and answered all questions timely. 

Kimberly Curley R.'s profile image
Kimberly Curley R. 
on Birdeye

2 years ago

Closed quickly. 

Efrain R.'s profile image
Efrain R. 
on Birdeye

2 years ago

Overall a great experience. 

HENRY Langer J.'s profile image
HENRY Langer J. 
on Birdeye

2 years ago

Brandy and the team where great 

Aimee K.'s profile image
Aimee K. 
on Birdeye

2 years ago

Alex fields was great and very responsive! Once Ashton got involved, the response time was much slower and sometimes I had to ask the same questions more than once. Also, several questions were not answered clearly and she would end each email by saying please reach out with any questions, which was both ironic and frustrating. I’m happy with the end result, but Alex Field was the most helpful and informative in this process. 

Edwin D.'s profile image
Edwin D. 
on Birdeye

2 years ago

Marcia is very knowledgeable about the refi process and made it stress free. The refinance process was really smooth from start to finish. She is very friendly and is easy to communicate with, always made her self available to any questions I had. Great experience working with her. 

Amelda W.'s profile image
Amelda W. 
on Birdeye

2 years ago

Professional & quick. Happy customer! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,163 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.