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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Annette L.'s profile image
Annette L. 
on Birdeye

2 years ago

I didnot know Penny Mac would not be our loan holder on the new loan! 

SANDRAE C.'s profile image
SANDRAE C. 
on Birdeye

2 years ago

My experience with PennyMac was exceptional. They offered me the lowest interest rate and there customer service was great. 

Madelyn E.'s profile image
Madelyn E. 
on Birdeye

2 years ago

Personnel were professional and understanding. Great job team. 

Jaye O.'s profile image
Jaye O. 
on Birdeye

2 years ago

Easy and fast. Five stars. 

Angel M.'s profile image
Angel M. 
on Birdeye

2 years ago

Samijoe ,she iis very polite professional super helpful, the entire team focus in delivering highly customer service and satisfaction they make every thing easy and smoothly ,I'm really feel welcome ,thank you guys great job 

NAOMI S.'s profile image
NAOMI S. 
on Birdeye

2 years ago

Patience was key to ensure I understood all information being given to me. Sometimes I needed information repeated. Going through a refinance can be tedious even for the most savvy of people. I greatly appreciated Ashton's pleasant efforts to get me through the refi. Ashton's efforts were above my expectations. And Ashton was always pleasant. 

James R.'s profile image
James R. 
on Birdeye

2 years ago

Great job by all 

Leasa B.'s profile image
Leasa B. 
on Birdeye

2 years ago

Process was easy, closed a few weeks early which made me very happy! 

Kelly B.'s profile image
Kelly B. 
on Birdeye

2 years ago

Sandi and the rest of the staff went over and beyond what was standard to help me through this process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.