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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The loan process took too long and the multiple PennyMac people were all not communicating the same message. Julie was usually helpful but Leo was not.
The clear communication! I was always comfortable talking to Ms Stacy she never made you feel ignorant for not not knowing about something. She was kind enough to call the day she had verified the funds had hit our bank. She CARED!!!
It was great experience very handy way to get things done quickly
From beginning to end was a smooth process. I was briefed on every process. I really like that any team was able to assist when I called. Just awesome
It took 2 months to close this refi. Despite multiple, almost daily, calls by myself, and many promises from the loan officer and the loan processor, no process was made on the loan for 30 days.
Sandra was great. Checking up on me Frequently if I understood everything.
Great experience and very smooth process.
Some questions weren’t answered very quickly and the process took longer than expected with getting some of the paperwork corrected
De’Loria was very helpful and answer all the questions U had. It was a great delight to work with her.
PENNYMAC has a 4.5 star rating with 49,165 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.